Frequently Asked Questions
Everything you need to know about shopping with Idioma.
What is the standard shipping timeframe?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international deliveries can take 7-14 business days depending on the destination.
How do I return an item that doesn't fit?
We accept returns within 30 days of purchase. Items must be in their original condition with all tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
Where are Idioma garments manufactured?
Quality and ethics are our priority. Our collections are ethically produced in certified factories across Europe and Asia, using sustainable materials and fair labor practices.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to follow your package's journey in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options via Klarna.
How should I care for my Idioma clothing?
To ensure longevity, we recommend washing most garments in cold water on a gentle cycle and laying them flat to dry. Specific care instructions can be found on the inner label of each piece.